CPS Energy
Account Intelligence Brief
15 contacts · 5 green · 6 yellow · 4 red · 14 need review
CPS Energy is San Antonio's municipally-owned electric and gas utility, actively modernizing its grid and expanding customer engagement programs. The organization demonstrates strong commitment to innovation through demand response, distributed energy resources (DERs), EV managed charging, and behavioral programs that have engaged 300,000+ customers. Recent achievements include winning E Source's 2025 Website Benchmark Award of Excellence (highest-ranked utility website overall) and deploying parallel active/passive residential EV managed charging programs in 2021. The utility partners with Oracle Opower for demand response platforms and has established a Technology & Product Innovation function that oversees grid transformation, strategic pricing, and product development. CPS Energy maintains deep relationships with military installations (JBSA) and participates actively in industry forums (PLMA, ACEEE). Key procurement activity includes RFPs for DER Management Systems, scale inhibitor chemicals, and operator training. The organization values professional development (multiple P.E., PMP, CSM certifications among staff) and industry collaboration through steering committees and conference speaking engagements.