AEP Texas
Account Intelligence Brief
12 contacts · 6 green · 4 yellow · 2 red · 11 need review
AEP Texas is a regulated electric utility serving over 1 million customers across Texas, operating under American Electric Power. The organization runs comprehensive energy efficiency (EE) and demand response (DR) programs mandated by the Public Utility Commission of Texas (PUCT), including Commercial/Residential Standard Offer, Load Management, Hard-to-Reach, High-Performance Homes, SMART Source, and Targeted Low-Income programs. AEP Texas has earned multiple ENERGY STAR Sustained Excellence Awards (2021, 2024) and is acknowledged in PUCT Energy Efficiency Accomplishments Reports (2018-2021). The utility is investing in grid modernization, with presentations at DistribuTECH 2026 on AI-powered grid awareness across 11 million endpoints and strategic partnerships with startups like Sensewaves. The EE/Consumer Programs team operates from Corpus Christi and Abilene offices, managing program delivery, compliance, and customer incentives. Key decision-makers include Robert Cavazos (Manager overseeing all EE programs), with program execution distributed across coordinators handling residential, commercial, and compliance functions. The organization demonstrates commitment to equity through targeted low-income programs and hard-to-reach initiatives, with active participation in Texas Home Energy Rebates sessions and solar equity research.